Last updated June 22, 2019
Communicate within your order in real-time.
Using Order Comments, you can communicate in real-time with anyone relevant to an order.
You can have direct message communication with your customers.
You can communicate within the Order Overview to make sure that all order communication is housed with the order
From the Order Overview click the Comments Button to open the Comments Panel
Comment within the Panel to notify all subscribed users within the app and by email
You can subscribe many ways:
Notifications (in-app or Email) allow you to click to navigate to the message within the conversation within the order
To unsubscribe from a conversation, or turn off comment notifications for an order, navigate to the comment panel and toggle off the ‘Subscribe’ button