Overview

Notification keys are pieces of standard order data that can be keyed into rule notifications so that the notifications are specific to the order/task that triggers them.

How to use

To add a key to a rule notification, simply type the key surrounded by single % into the message subject and/or body along with your notification text

Notification Keys

%order_status_primary%

Status of the order that triggered the rule: incomplete, pending, progress, complete, error

%order_status_descriptor%

Appended order status description that is entered when putting an Order into Error Status, or Rejecting a submitted Order

%org|fab%

Organization name of the order fabricator

%org|req%

Organization name of the order requestor Note: Order Portal and CAST Clinic app users)

%org|dist%

Organization name of the order distributor Note: Only useful in third-party distributor/fabricator relationships)

%device%

Order Type/Order Form

%cust_company_name%

Customer Company Name

%cust_first_name% \ %cust_last_name%

Customer First Name, Customer Last Name

%order_due_date%

order due date

%order_need_date%

order need (requested date) date

%order_submitted_date%

order submitted date

%order_user_defined_id%

OrderID for an order

%order_tags_added% / %order_tags_removed%

added/removed order tags for order_tag rule

%order-tag-{tagKey}%

(ex. order-tag-Location) displays whatever tag option the order is tagged with at the triggering of any rule type

%task_tags_added% / %task_tags_removed%

added/removed task tags for task_tag rule

%task-tag-{tagKey}%

(ex. task-tag-Priority) displays whatever tag option the task is tagged with at the triggering of any entity_status rule

%task_name%

name of the task (only for task related rules [ex.] entity_status, task_form)

%workflow_name%

name of the workflow (for workflow rules) or parent workflow(for task/job rules)

%workflow_job_name%

name of the job workflow (only for job rules)

%workflow_initiator_name%

name of the workflow initiator name (only for task related rules)