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Last updated July 2, 2019

Notification Keys

Notification Key List for Rule Notification

Rules Order Info Datapoints Notifications


Notification keys are pieces of standard order data that can be keyed into rule notifications so that the notifications are specific to the order/task that triggers them.

How to use

To add a key to a rule notification, simply type the key surrounded by single % into the message subject and/or body along with your notification text

Notification Keys


Status of the order that triggered the rule: incomplete, pending, progress, complete, error


Organization name of the order fabricator


Organization name of the order requestor _Note: Order Portal and CAST Clinic app users)


Organization name of the order distributor _Note: Only useful in third-party distributor/fabricator relationships)


Order Type/Order Form


Customer Company Name

%cust_first_name% \ %cust_last_name%

Customer First Name, Customer Last Name


order due date


order need (requested date) date


order submitted date


OrderID for an order

%order_tags_added% / %order_tags_removed%

added/removed order tags for order_tag rule


(ex. order-tag-Location) displays whatever tag option the order is tagged with at the triggering of any rule type

%task_tags_added% / %task_tags_removed%

added/removed task tags for task_tag rule


(ex. task-tag-Priority) displays whatever tag option the task is tagged with at the triggering of any entity_status rule


name of the task (only for task related rules [ex.] entity_status, task_form)


name of the workflow (for workflow rules) or parent workflow(for task/job rules)


name of the job workflow (only for job rules)


name of the workflow initiator name (only for task related rules)

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